topic Re: pixma mg3220 in Desktop Inkjet Printers

pixma mg3220

schmoff — Fri, 08 Jan 2016 00:09:11 GMT

my printer is about 2 years old, i have only used it about 3 times, and not used in about 6 months or longer

i tried to use it today and it will not turn on, i have never had any probelms before

it will just not power up, i checked the plug, i switched outlets, even switched plug, nothing

it will simply not turn on

any suggestions?

i have been on hold with customer support for over a half hour now and getting frustrated

Re: pixma mg3220

schmoff — Tue, 12 Jan 2016 01:20:47 GMT

anyone, any help please?

Re: pixma mg3220

Jenine — Tue, 12 Jan 2016 01:22:16 GMT

Hi Schmoff!

Welcome to the Canon Forums and thanks for your inquiry!

The Forums aren't meant for immediate assistance, but are designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.

If this is a time-sensitive matter, our US-based technical support team is a much more efficient way to get help! They're ready to help 24/7 via Email at http://bit.ly/Canon-Support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Re: pixma mg3220

Michael — Wed, 13 Jan 2016 02:08:54 GMT

Hello.

To try and resolve this issue, please unplug the power from the unit for about 25-30 minutes. Once this time frame has passed, plug the unit in directly to a wall outlet to see if the printer will power on.

If the issue persists, find more help at Contact Us.