topic Re: Code:9,230,0 in Desktop Inkjet Printers

Code:9,230,0

km5wright — Sun, 22 Nov 2015 20:04:10 GMT

Code:9,230,0 displays on MG 5420 Printer when trying to scan. Printer part works fine. Please help?

Re: Code:9,230,0

Michael — Wed, 25 Nov 2015 13:59:50 GMT

Hello.

Try adjusting the current Save location to a different folder. This can be changed in the IJ Scan Utility programs Settings menu. Choose a different folder to see if this helps.

If the issue persists, find more help at Contact Us.

Re: Code:9,230,0

km5wright — Thu, 03 Dec 2015 05:15:25 GMT

When I click on anything to do with the scanner, the same message pops up:

A scanner driver supporting this software is not installed. Install it and try again.

Code 9, 230,0

I just upgraded to El Capitan and can not access the scanner at all. The printer works fine.

Re: Code:9,230,0

Michael — Thu, 03 Dec 2015 13:51:47 GMT

Hello.

Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.