My problem with my MG5200 printer which kept shutting off is still doing it. M

peterlorikR — Sat, 21 Nov 2015 19:26:00 GMT

My canon mg5200 all in one printer is still shutting off. I thought I had fixed the problem, but i didn't. I have done"trouble shoot" on my computer with it and it says there are problems detected but they cannot be fixed. I can make copies, but can not print from my computer. It starts to print, but shuts off. I can scan. I tried sutting off the modem and turning it back on but that did not help. I pushed a series of on and off button I found on theinternet and that didn't help either. I don't want to buy a new one because I like this printer and I have purchased ink cartridges ahead and they are not cheap-15 apiece or so. so i don't wan to have to get a new printer that takes different cartridges. It seems there must be some kind of glitch between the printer and the wireless modem, maybe?

Re: My problem with my MG5200 printer which kept shutting off is still doing it. M

Michael — Wed, 02 Dec 2015 13:49:13 GMT

Hello.

The MG5220 should not be shutting off on its own.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

topic Re: My problem with my MG5200 printer which kept shutting off is still doing it. M in Desktop Inkjet Printers

My problem with my MG5200 printer which kept shutting off is still doing it. M

Re: My problem with my MG5200 printer which kept shutting off is still doing it. M