https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120-is-on-but-when-I-try-to-print-my-computer-detects-it/m-p/156913#M41069 <P>Hello.</P><P>&nbsp;</P><P>Check to make sure that your computer is connected to the same Wi-Fi network as the printer. &nbsp;If so, restart your computer. &nbsp;Then turn the printer off and back on to see if this will allow you to print.</P><P>&nbsp;</P><P>If the issue persists, find more help at <A href="https://www.usa.canon.com/internet/portal/us/home/support/contact-support/" target="_blank">Contact Us</A>.</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 23 Nov 2015 13:30:13 GMT Michael 2015-11-23T13:30:13Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120-is-on-but-when-I-try-to-print-my-computer-detects-it/m-p/156723#M41066 <P>My coputer is saying that my MG8120 printer is offline.&nbsp; It is now&nbsp; It is on and even when I turn it off and then back on, I still get the error message that it's offline.&nbsp; What can I do?</P> Sat, 21 Nov 2015 03:40:33 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120-is-on-but-when-I-try-to-print-my-computer-detects-it/m-p/156723#M41066 driris 2015-11-21T03:40:33Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120-is-on-but-when-I-try-to-print-my-computer-detects-it/m-p/156724#M41067 <P>Hi driris!<BR /><BR />Welcome to the Canon Forums and thanks for your post!<BR /><BR />To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.<BR /><BR />Any other details you'd like to give will only help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at <A href="http://bitly.com/CanonEmail" target="_blank">http://bitly.com/CanonEmail</A> or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).<BR /><BR />Thanks!</P> Sat, 21 Nov 2015 03:48:24 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120-is-on-but-when-I-try-to-print-my-computer-detects-it/m-p/156724#M41067 Jason 2015-11-21T03:48:24Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120-is-on-but-when-I-try-to-print-my-computer-detects-it/m-p/156731#M41068 <P>I am connected via WI-FI; and I am using Windodws 8.1.</P> Sat, 21 Nov 2015 08:52:34 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120-is-on-but-when-I-try-to-print-my-computer-detects-it/m-p/156731#M41068 driris 2015-11-21T08:52:34Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120-is-on-but-when-I-try-to-print-my-computer-detects-it/m-p/156913#M41069 <P>Hello.</P><P>&nbsp;</P><P>Check to make sure that your computer is connected to the same Wi-Fi network as the printer. &nbsp;If so, restart your computer. &nbsp;Then turn the printer off and back on to see if this will allow you to print.</P><P>&nbsp;</P><P>If the issue persists, find more help at <A href="https://www.usa.canon.com/internet/portal/us/home/support/contact-support/" target="_blank">Contact Us</A>.</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 23 Nov 2015 13:30:13 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120-is-on-but-when-I-try-to-print-my-computer-detects-it/m-p/156913#M41069 Michael 2015-11-23T13:30:13Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120-is-on-but-when-I-try-to-print-my-computer-detects-it/m-p/157081#M41070 <P>It turns out I had a couple of registry errors on my computer. I did a power erase which corrected the error.&nbsp; My printer is now working fine.</P> Wed, 25 Nov 2015 03:02:40 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-MG8120-is-on-but-when-I-try-to-print-my-computer-detects-it/m-p/157081#M41070 driris 2015-11-25T03:02:40Z