I thought Canon was a decent company, wrong.

Charles555nc — Fri, 20 Nov 2015 04:49:30 GMT

Got my canon mx492 a couple weeks ago. The thing runs through ink and encourages you to constantly waste ink making test pages and realigning headers. I had a werid line through my prints, and tried to realign printer heads and clean encoder tape, and then needed new ink...

Paid 56$ for over priced worthless new ink and then tried to print something for my doctor appointment coming up that day and BOOM. Error 5100.

Is there no company that doesnt intentionally make weak points in their products for the sake of stealing more cash for tech support? Honestly you are all scum.

Ive cleaned the encoder tape, look for paper jams, looked inside, and restarted the thing 5 times. I think you are going on my list with HP for top 10 trashyest companies.

Re: I thought Canon was a decent company, wrong.

Michael — Sat, 21 Nov 2015 18:17:17 GMT

Hello.

Troubleshooting with our support group will have to be done to narrow down the cause of your 5100 error. Please contact our FREE US-based support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

topic Re: I thought Canon was a decent company, wrong. in Desktop Inkjet Printers

I thought Canon was a decent company, wrong.

Re: I thought Canon was a decent company, wrong.