topic Re: my canon MX410 will not scan says PC standby in Desktop Inkjet Printers

my canon MX410 will not scan says PC standby

CAC — Thu, 19 Nov 2015 13:07:34 GMT

My scanner suddenly just says PC standby when I try to scan. It was worling fine and now???

Re: my canon MX410 will not scan says PC standby

Stephen — Thu, 19 Nov 2015 15:02:00 GMT

Hi there!

So that the Community can help you better, we will need to know which Computer Operating System you're using (Windows XP/Vista/7/8/10 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks and have a great day!

Re: my canon MX410 will not scan says PC standby

milleda101 — Tue, 31 Dec 2019 19:41:59 GMT

I have windows 10 as an os and an HP Pavillion. I cannot get it to scan a file either by network or USB. It just goes to standby. My Network Scanner Selector EX only displays a radio button with a scan from operaton panel settings. It is nothing like the instructions. Help please!

Re: my canon MX410 will not scan says PC standby

milleda101 — Tue, 31 Dec 2019 19:46:07 GMT

Also when I try the network rather than USB I get a message the MP Navigator EX corresponding to the printer I intend to use may not be installed correctly.

Re: my canon MX410 will not scan says PC standby

Michael — Thu, 02 Jan 2020 20:45:09 GMT

Hello.

1. Click the Start Button and search for the Control Panel, then open the Control Panel.
2. Open "Programs and Features", or "Uninstall a program".
3. Uninstall the MX410 MP Drivers, the MP Navigator and the Canon IJ Network Tool if either of these are listed. If these are not listed, move on to the next step.
4. Go back to the Control Panel.
5. Open Devices and Printers.
6. Right-click and delete or remove any copies of the printer that are listed here.

Once this has been done, visit the following link:

PIXMA MX410 Drivers & Downloads

Once there, download and install the MX410 series MP Drivers and the MP Navigator (in the software section). Once these two are installed, open the MP Navigator and try scanning to test the unit.