topic Re: pixma mx340scan won't open- Windows 10 in Desktop Inkjet Printers

pixma mx340scan won't open- Windows 10

rgfoote — Wed, 18 Nov 2015 19:07:16 GMT

windows 10

1-reset mx340 to factory default settings.

2-Installed recommended drivers from Cannon site 11/18/15

==========================================
Setup Results
===========================================

Model :
Canon MX340 series

Network Setup of the Printer :
Completed
Name :
Canon MX340 series Printer (Copy 1)
Port Name :
CNBJNP_001E8F858E11

Network Setup of the Scanner :
Completed
Name :
Canon MX340 series(00.1E.8F.85.8E.11)

Network Setup of the Fax :
Completed
Name :
Canon MX340 series FAX (Copy 1)
Port Name :
CNBJNPFAX_001E8F858E11

Network Type :
Infrastructure
SSID :
SC........

===========================================
11/18/15
Windows 10
"This PC>OS(C:)>program files(x86)>Cannon>Cannon IJ network scan utility"

CNMNSUT "Date modified" did not change from 8/23/10
Scan utility will not open.

Re: pixma mx340scan won't open- Windows 10

kendoherty — Thu, 19 Nov 2015 01:16:27 GMT

My Pixma MX180 has the same problem. Migrated to Windows 10 this morning, and my 3-1 printer/scanner/copier has become a printer/copier. Worked great for years. I've got a bunch of ink for from Costco, and am relucant to buy a new 3 in 1 when I'm pretty sure all it would take it either Microsoft to do something with Windows 10 so my MX180 could work as it did with Windows 7, or Canon to update its driver to be compatible with Windows 10. I hope Canon reads this board and sees there are several customers who have been 'screwed' by Microsoft. I think it is more Micorsoft's problem than Canons, and would be happy for help from either.

Re: pixma mx340scan won't open- Windows 10

rgfoote — Thu, 19 Nov 2015 18:51:58 GMT

It is nice to know someone else has the same problem. You got hope? I'm a dirty penny in the street in front of a multi BILLION dollar skyscraper. If it doesn't come from the forum, your'e going to see options to buy new.

Re: pixma mx340scan won't open- Windows 10

rgfoote — Sun, 15 May 2016 15:30:01 GMT

GOT IT!
go to canon.com/cusa/home
support
drivers/downloads
enter model and choose from dropdown
forget what is in your face (recommended download), and look for the four boxes, side by side. First is downloads, NEXT IS SOFTWARE; CLICK.
go down to MP Navagator and get er done!
yours truly,
Stupid

Re: pixma mx340scan won't open- Windows 10

kjwc — Sun, 15 May 2016 13:40:27 GMT

OMG I love you @rgfoote! I've been dealing with this for weeks.