Is there any way to clear a paper jam error in a MG5220?

ronnc13 — Mon, 09 Nov 2015 14:06:58 GMT

My MG5220 has an error : Paper output slot

The paper is jammed.

Clear the paper and press OK.

There doesn't appear to be paper jammed in any paper slot but printer will not clear. I've tried turning off/on. I've also unplugged the power supply for several hours to no avail. Help appreciated.

Re: Is there any way to clear a paper jam error in a MG5220?

Michael — Wed, 11 Nov 2015 13:42:22 GMT

Hello.

Please try the following to see if we can resolve your issue:

1. Turn the printer off.

2. Unplug the power from the printer for at least 5-10 minutes.

3. While unplugged, remove any paper from the unit.

4. Double check for any obstructions found in the unit or paper paths.

5. If no obstructions are found, plug the power back in and turn the unit on.

If the error continues to persist, find more help at Contact Us.

topic Re: Is there any way to clear a paper jam error in a MG5220? in Desktop Inkjet Printers

Is there any way to clear a paper jam error in a MG5220?

Re: Is there any way to clear a paper jam error in a MG5220?