https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-ink-in-my-printer-and-it-won-t-recognize-it-Says-out-of/m-p/155910#M40925 <P>I have a Canon MG2120 and just purchased new ink.&nbsp; It will not recognize it and therefore it will not print.&nbsp; Is there anything I can do to troubleshoot it?</P> Fri, 06 Nov 2015 20:36:23 GMT Golfer 2015-11-06T20:36:23Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-ink-in-my-printer-and-it-won-t-recognize-it-Says-out-of/m-p/155910#M40925 <P>I have a Canon MG2120 and just purchased new ink.&nbsp; It will not recognize it and therefore it will not print.&nbsp; Is there anything I can do to troubleshoot it?</P> Fri, 06 Nov 2015 20:36:23 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-ink-in-my-printer-and-it-won-t-recognize-it-Says-out-of/m-p/155910#M40925 Golfer 2015-11-06T20:36:23Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-ink-in-my-printer-and-it-won-t-recognize-it-Says-out-of/m-p/155991#M40926 <P>Hello.</P><P>&nbsp;</P><P>Please check to make sure that the correct genuine Canon brand ink cartridge is being used with the printer. &nbsp;It may be possible that the wrong cartridge brand or model was used.</P><P>&nbsp;</P><P>If the error continues to persist, find more help with this matter at <A href="https://www.usa.canon.com/internet/portal/us/home/support/contact-support/" target="_blank">Contact Us</A>.</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 09 Nov 2015 13:36:49 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-ink-in-my-printer-and-it-won-t-recognize-it-Says-out-of/m-p/155991#M40926 Michael 2015-11-09T13:36:49Z