Printer not responding - MG5520 will scan to PC but will not print.

sherryamb — Thu, 05 Nov 2015 19:26:40 GMT

I've setup the MG5520 loading the latest software from Canon website. I can scan from the printer to the PC so there is a working connection but when I try to print I receive teh error message "printer not responding." OS: Windows 7.

Re: Printer not responding - MG5520 will scan to PC but will not print.

Michael — Sat, 07 Nov 2015 20:53:45 GMT

Hello.

To try and resolve this issue, please try powering the printer off and back on. Then restart your computer to see if this will refresh the conection.

If the error persists, additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

topic Printer not responding - MG5520 will scan to PC but will not print. in Desktop Inkjet Printers

Printer not responding - MG5520 will scan to PC but will not print.

Re: Printer not responding - MG5520 will scan to PC but will not print.