topic Re: MG5620 printer goes offline till I press the Home button, then it goes back online. Is there a f in Desktop Inkjet Printers

MG5620 printer goes offline till I press the Home button, then it goes back online. Is there a fix?

MikeG3 — Tue, 03 Nov 2015 20:23:32 GMT

Once in a while (I think after a prolonged period of time) my MG5620 printer goes offline till I press the Home button, then it goes back online.

Is there a fix to keep it awake for print jobs?

I'm running windows 10.

Re: MG5620 printer goes offline till I press the Home button, then it goes back online. Is there a f

TomT — Wed, 06 Jan 2016 21:57:50 GMT

Did you ever find a solution to this? I have the same issue

Re: MG5620 printer goes offline till I press the Home button, then it goes back online. Is there a f

MikeG3 — Wed, 06 Jan 2016 23:59:22 GMT

Nope. They just told me to unplug the unit for 10 minutes and try again. This (I think standard answer) did not do anything.

I have a feeling an updated driver is causing the problem, because it used to work properly.

Re: MG5620 printer goes offline till I press the Home button, then it goes back online. Is there a f

TomT — Thu, 07 Jan 2016 17:42:46 GMT

I found my problem.

I turned on Auto power on from the ECO settings. Apparently default was off...?

Now the printer wakes up when printing from my Windows 10 computer and also any iPhone, etc.

http://www.manualsprinter.com/manuals/canon/Canon_PIXMA_MG5620.pdf

Auto power on Selecting ON enables the machine to turn on automatically when a scanning command from a computer or printing data is sent to the machine.

Re: MG5620 printer goes offline till I press the Home button, then it goes back online. Is there a f

MikeG3 — Thu, 07 Jan 2016 18:04:38 GMT

I checked that a while ago. I still have problems.

I am considering using an older driver. I found out through an event viewer that in the middle of December, I started to have problems because of an updated driver.