topic Re: MX922 Scans too Bright, Not Dark Enough in Desktop Inkjet Printers

MX922 Scans too Bright, Not Dark Enough

deaftolight — Fri, 16 Oct 2015 19:08:10 GMT

When I scan with this, the scans are too bright. How do I make them darker? There seems to be no brightness setting for scanning. There is a brightness setting for copying, but not scanning. The only workaround is to copy the document first with a dark setting, then scan the copy, which is very inconvenient. Is there any solution to this?

Re: MX922 Scans too Bright, Not Dark Enough

Michael — Sun, 18 Oct 2015 13:04:44 GMT

Hello.

Options for adjusting the brightness or contrast are available in the Scangear menu. Open the IJ Scan Utility then click Scangear to access this interface. The Advanced Mode tab will provide you with the image adjustment options.

This didn't answer your question or issue? Find more help at Contact Us.

Re: MX922 Scans too Bright, Not Dark Enough

vegdeb — Sat, 31 Oct 2015 02:33:27 GMT

I have the same problem. I went into Scangear but I don't see the advanced tab. Can you please be more specific about where it is? I have Canon IJ Scan Utility Version 1.1.1; is there a more recent version? Thanks.

Re: MX922 Scans too Bright, Not Dark Enough

Jason — Sat, 31 Oct 2015 03:35:15 GMT

Hi, vegdeb!

To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: MX922 Scans too Bright, Not Dark Enough

vegdeb — Sat, 31 Oct 2015 06:43:52 GMT

I'm using a Mac running OS 10.10.5. Thank you!

Re: MX922 Scans too Bright, Not Dark Enough

skippy — Mon, 18 Apr 2016 17:22:47 GMT

Unfortunalely the MX922 is set to scan documents way too pale. The only way to increase the contrast is to fiddle with the settings in IJ Scan Utility ScanGear on your PC each and every time you scan something. (ScanGear has no memory). If your scanner is not near your PC, it is not practical to use your PC as your scanner's control panel.

It would be great if Canon could fix the scanner driver so that it automatically outputs scans with more contrast and less brighness as a default.

Re: MX922 Scans too Bright, Not Dark Enough

mrtabaa — Sun, 06 Aug 2017 03:22:17 GMT

I have the same issue. Is it fixed yet?

Windows 10

Re: MX922 Scans too Bright, Not Dark Enough

James_C — Thu, 05 Oct 2017 15:31:20 GMT

Hi deaftolight,

Let's try changing the DPI of the scan. To scan with the Advanced Mode of ScanGear, please place your item to be scanned face down on the scan glass of your PIXMA MX922 and then follow these steps:

1. Click on Start, select All Programs, point to Canon Utilities, My Image Garden and then click My Image Garden to open that program.

2. Click on Scan on the left hand side.

3. Click on Driver at the top.

4. When ScanGear appears, please click on the Advanced Mode tab.

5. In the Output Settings section, next to Output Resolution, please choose a desired DPI from the drop down list or enter in your desired DPI manually by typing the number in the box.

6. Click Preview at the bottom.

7. Make any necessary adjustments.

8. Click Scan.

Your item will be scanned using the DPI entered.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

Re: MX922 Scans too Bright, Not Dark Enough

davewo — Mon, 09 Oct 2017 13:23:54 GMT

I have a Windows 10 PC and also have this problem. I am unable to follow the instructions given. The following is not available:

"2. Click on Scan on the left hand side.

3. Click on Driver at the top.

4. When ScanGear appears, please click on the Advanced Mode tab."

There is no scan on the left hand side

I can select the dpi from the front of the scanner, but it doesn't matter what I select the scanned document is too light. Is there no setting to darken an image while scanning?

Re: MX922 Scans too Bright, Not Dark Enough

James_C — Fri, 22 Dec 2017 09:49:28 GMT

Hi davewo,

Based on what you describe, It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: MX922 Scans too Bright, Not Dark Enough

delicatexan — Wed, 04 Mar 2020 22:03:12 GMT

My scanned images are also not dark enough and I followed the instructions given for increasing the DPI. I increased it from 300 dpi to the next level 400 dpi. The scanned image was darker and I could read the print, but the image was almost 50% larger than the original. How can I get a scanned image that is darker but the same size as the original? Thanks.

Re: MX922 Scans too Bright, Not Dark Enough

Darius — Thu, 05 Mar 2020 19:47:21 GMT

Hi delicatexan.

If the scans are coming out too bright for your tastes, and the increased DPI is not acceptable, the next option is to open the ScanGear interface, with either the Correct Fading option in the Basic tab, or manually adjusting the levels in the Advanced tab.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: MX922 Scans too Bright, Not Dark Enough

delicatexan — Fri, 06 Mar 2020 18:02:57 GMT

Hi Darius,

I opened Canon My Image Garden and clicked "Driver" at the top of the menu, which opened the Scan Driver menu. Then I clicked on Basic Tab which provided Source choices. The Correct Fading Option was only available for Photo Color source and I could not click it on. Then I changed Source to Document Color ADF Simplex and Image Corrections did not show a "Correct Fading" option but a "Apply Auto Doc Fix" which I was allowed to check. This worked when I scanned a color document which black print I could now read as dark enough.

But Wait! I then tested the scanner on a document placed on the platen. Under the Basic Mode Tab I selected Document (Color) and the Automatic Document Fix showed up, but would not allow me to check it. Also there was no Correct Fading Option. I scanned the document on the platen anyway and still could not read the black print as too light.

Next, I went into the Advanced Mode as you suggested. The Image Adjustment option said "None" and it was faded and nd would not allow me to select or adjust it manually as you suggested.

So I am only 50% there. I can now scan in the ADF with a readable product if I click the "Apply Automatic Doc Fix" but cannot get a readable scan if the document is on the platen. Your thoughts? (I have Windows 10)

Re: MX922 Scans too Bright, Not Dark Enough

NutmegsMomm — Tue, 24 Mar 2020 21:51:57 GMT

@Michael wrote:
Hello.

Options for adjusting the brightness or contrast are available in the Scangear menu. Open the IJ Scan Utility then click Scangear to access this interface. The Advanced Mode tab will provide you with the image adjustment options.

Michael, I wanted to Thank You for your simple solution to this problem. I also began experiencing scans that were coming out far too pale about six months ago and was afraid I'd have to replace the best all-in-one I've ever had. I'd searched the internet a few times for a solution, but today I finally landed on your post and I'm so glad I did! Your instructions were short and concise. I had no problem following them to my Canon IJ Scan Utility - something I was always afraid to explore in the past, for fear I'd mess something up. I immediately found a button that allowed me to reset my scan settings back to factory default. It worked like a charm - everything is back to normal! I can't believe it was that easy. I am really grateful for the help that you and other Canon experts offer here in the Canon Community. Thank You again! 🙂