topic MG5522 scanner/computer connection help in Desktop Inkjet Printers

MG5522 scanner/computer connection help

kkenner — Tue, 13 Oct 2015 19:20:23 GMT

Hi there,

I'm using OS X Yosemite (10.10.3) and I've enjoyed printing to my PIXMA MG5522 for about a year now, but I could never get the scanner to work, and I just let that go.

Well, now I need the scanner, and I'm having issues. I found another message on this forum about how to add the PC by going to "Scan" "Save/Forward," "PC" but the only option that shows up is "Local USB." These two devices (the printer/scanner and computer) should be speaking to eachother already, right? So what's the problem here?

Thanks,

Kylie

Re: MG5522 scanner/computer connection help

Michael — Thu, 15 Oct 2015 14:32:02 GMT

Hello.

Please perform the following to register your scanner to work wirelessly on the Mac:

1. Open the Application folder.

2. Open Canon Utilities.

3. Open the IJ Scan Utility.

4. Under Product name, choose the Network version of the printer.

Once complete, attempt to scan from the IJ Scan Utility using the Photo or Document buttons in the program.

If additional asdsistance is needed, find more help at Contact Us.

Re: MG5522 scanner/computer connection help

kkenner — Thu, 22 Oct 2015 05:35:32 GMT

Sorry, this didn't work. These are my only options after I find Canon Utilities through my Application folder:

Re: MG5522 scanner/computer connection help

Michael — Thu, 22 Oct 2015 12:51:54 GMT

Hello.

The ICA Scanner Driver and IJ Scan Utility will be needed in order to be able to scan.

Visit our usa.canon.com website to download these items.

If additional assistance is needed, find more help at Contact Us.