PIXMA iP8500 good print followed by error message

TREV1 — Tue, 13 Nov 2018 13:47:48 GMT

HI there,

Following my earlier post I reluctantly bought a new printhead from China. It arrived swiftly and worked perfectly as soon as installed. However, after a perfect single test print to check the colours, the print on the second try faded away as it reached the bottom of the page (see attached).

Do you have any suggestions. The system now says, as it did before "Suitable printhead not detected" and I have 5 orange flashes and one green as I did before.

Thanks.

Trev.

[image edited for content]

Re: PIXMA iP8500 good print followed by error message

Patrick — Tue, 13 Nov 2018 16:10:22 GMT

Hi TREV1,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

topic PIXMA iP8500 good print followed by error message in Desktop Inkjet Printers

PIXMA iP8500 good print followed by error message

Re: PIXMA iP8500 good print followed by error message