topic Re: Error message B504 in Desktop Inkjet Printers

Error message B504

cwcorey1 — Thu, 01 Oct 2015 03:16:28 GMT

Error message B504

Re: Error message B504

Tiffany — Thu, 01 Oct 2015 03:30:19 GMT

Hi Cwcorey1,

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Re: Error message B504

Hazmit1 — Wed, 19 Apr 2017 00:48:53 GMT

I have a Maxify MB5420 purchased in October 2016. I put a non-Canon brand of print cartridge into the machine. From the print out, I could tell the cartridge leaked. I have received an error B504, which is not in the manual. It just says call service.

I would like to just manually move the cartridge sled and take out the bad cartridge, but the manual says it "could" damage the printer. Can I do this and clean it up?