topic Re: Setting up a new Canon Pixma MG6820 all-in-one printer. in Desktop Inkjet Printers

Setting up a new Canon Pixma MG6820 all-in-one printer.

SchnabberCoup — Fri, 25 Sep 2015 07:11:23 GMT

In the setup process I did not respond to the question about connecting to a computer in the "Select connection method" screen before it disappeared. How can I recall that screen to connect my printer wirelessly to my computer? I have tried pressing all of the different buttons on the printer to no avail.

Re: Setting up a new Canon Pixma MG6820 all-in-one printer.

Michael — Sun, 27 Sep 2015 14:15:05 GMT

Hello.

The easiest way to begin the process again would be to cancel the setup on your computer. Then remove and insert the disk to begin the process.

If you continue to have difficulties, find more help at Contact Us.

Re: Setting up a new Canon Pixma MG6820 all-in-one printer.

SchnabberCoup — Sat, 03 Oct 2015 16:57:31 GMT

This is not a helpful suggestion. Tech Support suggested simply swiping the home screen to the left or right to access the necessary screen for connecting to a computer. How elegant! If only the printed setup manual had mentioned this feature, I would not have experienced all this frustration.

Re: Setting up a new Canon Pixma MG6820 all-in-one printer.

dlimbert — Thu, 21 Jan 2016 00:14:35 GMT

Thank you so much. There was nothing on the printer's home screen to suggest that I might "get there from here" by swiping, like arrow heads on either side of the screen. Thank you so much, Canon, for such a LOUSY JOB!