https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/mg2120-won-t-recognize-new-black-ink-cartridge/m-p/151850#M40332 <P>My old Pixma printer died. My husband gave me his mg2120 to use and it was working fine. Ink ran out and I got new cartridges. The color seems fine, but the printer won't recognize the new black 240XL cartridge. I get error E05. I have cleaned the contact inside with a qtip. I have unplugged and plugged and held buttons down. I have taken it out, and put it back in. Still won't work. Now what?</P> Fri, 18 Sep 2015 17:28:22 GMT deena1 2015-09-18T17:28:22Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/mg2120-won-t-recognize-new-black-ink-cartridge/m-p/151850#M40332 <P>My old Pixma printer died. My husband gave me his mg2120 to use and it was working fine. Ink ran out and I got new cartridges. The color seems fine, but the printer won't recognize the new black 240XL cartridge. I get error E05. I have cleaned the contact inside with a qtip. I have unplugged and plugged and held buttons down. I have taken it out, and put it back in. Still won't work. Now what?</P> Fri, 18 Sep 2015 17:28:22 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/mg2120-won-t-recognize-new-black-ink-cartridge/m-p/151850#M40332 deena1 2015-09-18T17:28:22Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/mg2120-won-t-recognize-new-black-ink-cartridge/m-p/152019#M40333 <P>Hello.</P><P>&nbsp;</P><P>Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.<BR /><BR /></P><P>This didn't answer your question or issue? Find more help at <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A>.</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 21 Sep 2015 12:25:19 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/mg2120-won-t-recognize-new-black-ink-cartridge/m-p/152019#M40333 Michael 2015-09-21T12:25:19Z