MX922 print quality deteriorating

demonqueller — Mon, 07 Sep 2015 19:00:35 GMT

Hello,

I bought a Canon MX922 Aug. 31, 2013, to replace an MP970 that no longer printed correctly.

I was happy with it for about six months, but then, just like the MP970, the print quality began the deteriorate steadily despite regular cleanups. It's reached the point now where I barely get cyan streaks (see picture below).

I've gone through an entire pack of ink cartridges (official Canon brand) performing cleanings, deep cleanings and head alignments, to no avail. I am running Windows 7 Pro (64 bit).

Do you have any suggestions to fix this issue, other than switching to another brand? I'm not having much luck with Canon.

Thank you for your help.

Sincerely,

Shigero

Re: MX922 print quality deteriorating

Michael — Wed, 09 Sep 2015 15:33:36 GMT

Hello.

Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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MX922 print quality deteriorating

Re: MX922 print quality deteriorating