topic Re: I have an HP google chromebook 14 and my printer (MX722) continues to stay offline. in Desktop Inkjet Printers https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-an-HP-google-chromebook-14-and-my-printer-MX722-continues/m-p/150875#M40160 <P>Hello.</P><P>&nbsp;</P><P>If you are using the printer with the Google Cloud Print service,&nbsp;the issue may be related to a firewall or protection setting.</P><P>&nbsp;</P><P>To use the Cloud services with the printer on the intranet, please open Port 5222 (both on the PCs and the router/firewall). Please review the documentation for your firewall programs or your router to see how you can open the TCP/UDP port used for Cloud communication.</P><P>&nbsp;</P><P>If you continue to have difficulties, find more help at <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A>.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 06 Sep 2015 21:20:27 GMT Michael 2015-09-06T21:20:27Z I have an HP google chromebook 14 and my printer (MX722) continues to stay offline. https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-an-HP-google-chromebook-14-and-my-printer-MX722-continues/m-p/150743#M40159 <P>I have reregistered, reset the dns server, turned it off and on. &nbsp;It continues to stay offline and will not print.</P> Fri, 04 Sep 2015 15:45:30 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-an-HP-google-chromebook-14-and-my-printer-MX722-continues/m-p/150743#M40159 nijahqueen76 2015-09-04T15:45:30Z Re: I have an HP google chromebook 14 and my printer (MX722) continues to stay offline. https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-an-HP-google-chromebook-14-and-my-printer-MX722-continues/m-p/150875#M40160 <P>Hello.</P><P>&nbsp;</P><P>If you are using the printer with the Google Cloud Print service,&nbsp;the issue may be related to a firewall or protection setting.</P><P>&nbsp;</P><P>To use the Cloud services with the printer on the intranet, please open Port 5222 (both on the PCs and the router/firewall). Please review the documentation for your firewall programs or your router to see how you can open the TCP/UDP port used for Cloud communication.</P><P>&nbsp;</P><P>If you continue to have difficulties, find more help at <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A>.</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 06 Sep 2015 21:20:27 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-have-an-HP-google-chromebook-14-and-my-printer-MX722-continues/m-p/150875#M40160 Michael 2015-09-06T21:20:27Z