topic Re: "Required Privilege to access scanner"????? in Desktop Inkjet Printers

"Required Privilege to access scanner"?????

cherylkeene — Sun, 23 Aug 2015 00:23:52 GMT

Just installed my Canon MX922 and needed to scan a document. It says I do not have required privileges to access this folder. I have Windows 10.I am the only one using this computer and do not use an administrator sign in. I updated the driver and the image garden program. How do I get privileges to access this printer's functions?

Re: "Required Privilege to access scanner"?????

Michael — Mon, 24 Aug 2015 12:53:38 GMT

Hello.

The IJ Scan Utility program is the program that controls the scanner. It appears that the program is not able to save files to the default save location. Please open the program and go to the Settings menu to select a new Save location for your scans for both the Photo and Document options.

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Re: "Required Privilege to access scanner"?????

cherylkeene — Sun, 30 Aug 2015 11:44:53 GMT

Thank you. I am away from home now but will try this solution when I get back to my printer. Thank you for trying to help Michael.