topic Re: MX922: Some text lines sharp, some text lines blurry in Desktop Inkjet Printers

MX922: Some text lines sharp, some text lines blurry

AzJazz — Sat, 22 Aug 2015 18:51:22 GMT

Hi - I have an MX922 that mostly works, but the black text printing quality is degraded.

A nozzle check shows that all nozzles seem to be working. However, the PGBK section is blurrier in the middle of the test pattern.

Color printing looks OK, and the BK printing looks fine, too.

This may be hard to describe, but the best way I can think of is this:

When printing out the Windows Printer Test Page, approximately 2 lines of black text are sharp, followed by approximately 4 lines of "blurry" text. This pattern repeats throughout the page.

Now, by "2 or 4 lines of text", it isn't exactly 2 or 4 lines, it is probably more related to position on the page, or with respect to the print head. It is just describing how I get about 1/3 of my printing sharp, and about 2/3 is blurry.

By "blurry", it can be described like this: Instead of printing a solid black vertical line like this: | , instead I see a dimmer double line something like this: || across the page for that line of text.

Is there a fix for this?

Thanks,

Alan

Re: MX922: Some text lines sharp, some text lines blurry

AzJazz — Sat, 22 Aug 2015 22:53:19 GMT

BTW, I have tried cleaning the encoder strip, and it didn't seem to have any effect.

Re: MX922: Some text lines sharp, some text lines blurry

Michael — Mon, 24 Aug 2015 13:32:45 GMT

Hello.

Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: MX922: Some text lines sharp, some text lines blurry

richwolfe — Wed, 30 Nov 2016 21:32:18 GMT

Any fix? Every fifth line is OK but next 4 blurry/double verticle lines.

Re: MX922: Some text lines sharp, some text lines blurry

libnjer — Sat, 25 Nov 2017 15:08:14 GMT

I have the exact same problem. The black text has a double image 1/16" apart horizontally, but every 5th line or so is clear.

Did you ever get a fix?

Re: MX922: Some text lines sharp, some text lines blurry

milvet — Thu, 03 May 2018 13:58:16 GMT

I have the same issue...on the same toner cartridge. Also did factory reset and all cleaning methods

Re: MX922: Some text lines sharp, some text lines blurry

milvet — Thu, 03 May 2018 14:04:26 GMT

What link?

Re: MX922: Some text lines sharp, some text lines blurry

Jenine — Thu, 03 May 2018 14:13:22 GMT

Hello Milvet!

Welcome to the Canon Forums and thanks for your inquiry!

To reach our US-based technical support team, please click the word "Contact Us" in Michael's post or go to http://Canon.us/ContactCF.

We hope this helps!

Re: MX922: Some text lines sharp, some text lines blurry

libnjer — Fri, 04 May 2018 15:50:39 GMT

Seems like this is a design problem that should be covered automatically with some sort of extended warranty. I can't use my printer to print anything professional because of this glitch.

Re: MX922: Some text lines sharp, some text lines blurry

Michael — Sun, 19 May 2019 00:39:37 GMT

Hello.

If this printing issue persists, please contact our support group by calling 1-800-OK-CANON (1-800-652-2666).

Re: MX922: Some text lines sharp, some text lines blurry

schabelf — Sat, 11 May 2019 02:47:21 GMT

I have the same problem. I finally gave up and replaced the printer after many head cleanings and attempts to clean the encoder strip. I still have a question that I would love to have answered. If the encoder strip is the problem, why is color printing unaffected? Doesn't the encoder strip control the head position when printing in color as well as plain black text?

Re: MX922: Some text lines sharp, some text lines blurry

WAYNENS5 — Sun, 19 May 2019 00:12:23 GMT

I have the exact same problem as described in these comments. Is there any Canon factory solution ?