topic Re: Pixma IP7220 Disc Tray only printing magenta (time sensitive) in Desktop Inkjet Printers

Pixma IP7220 Disc Tray only printing magenta (time sensitive)

spellmansisters — Fri, 24 Aug 2018 03:17:00 GMT

Hello, I know disc are a thing of the past, but I oddly need to print on them. I'm trying to print black image and font, but when my 7220 prints on the disc its only printing magenta. I print the same image/text on normal paper it prints the black just fine. Any ideas of why? I'm kind of on a time crunch, if I could get some help as soon as possible it would be greatly appreciated!

Thank you in advanced!

Re: Pixma IP7220 Disc Tray only printing magenta (time sensitive)

SamanthaW — Fri, 24 Aug 2018 03:24:16 GMT

Hello!

Welcome to the Canon Forums!

The Forums aren't intended for immediate assistance. If your question is of an urgent nature, please feel free to contact us either by phone during business hours or email 24 hours a day! We can be reached at 1-800-OK-CANON (1-800-652-2666) Monday to Friday 10AM to 10PM ET, or by email everyday HERE.

Re: Pixma IP7220 Disc Tray only printing magenta (time sensitive)

spellmansisters — Fri, 24 Aug 2018 04:46:13 GMT

My time crunch is I need it by Monday, I knew business hours were Monday - Friday that’s why I turned to the community. Any ideas on what the issue could be?