topic Re: Pixma MP500 won't print color in Desktop Inkjet Printers

Pixma MP500 won't print color

pg0314 — Thu, 06 Aug 2015 01:29:47 GMT

Yesterday, my Pixma MP500 suddenly stopped printing in color. Black and white prints fine but trying to print in color results in a blank page. I've checked all my settings and everything looks correct. A nozzle check shows a black grid but no color. I cleaned and deep cleaned the nozzles repeatedly. I took the print head out and cleaned it by soaking it for 8 hours. Absolutely nothing works. I still can't print in color. Any ideas or do I need a new printer?

Re: Pixma MP500 won't print color

Michael — Fri, 07 Aug 2015 15:48:48 GMT

Hello.

If this issue persists after cleanings or deep cleanings have been done with the printer maintenance menu, the unit may require service. Please contact our support group using the "Contact Us" link below for additional assistance with this matter.

This didn't answer your question or issue? Find more help at Contact Us.

Re: Pixma MP500 won't print color

pg0314 — Fri, 07 Aug 2015 17:36:53 GMT

Nothing worked and it's too old to invest any money in so I just went ahead and bought a new printer. Thanks for taking the time to reply, though!