MX922 not scanning all pages

MX922 — Wed, 29 Jul 2015 21:55:04 GMT

Hello all,

I'm getting a really strange error. I only started noticing this today. I have an 11 page document and when I load it in the tray, it scans all the pages, the status bar on my computer counts up to the 11 pages when it is scanning, but the pdf that it saves does not have all 11 pages. I've had different results:

1st try - 6 pages

2nd try - 8 pages

3rd try - 8 pages

4th try - 8 pages

All of the pages are in order (not skipping between scanned pages). It's even stranger that the software on my pc shows all 11 pages being scanned while the progress bar.

I'm using:

Windows 7 Ultimate, SP1

Canaon MX922 firmware 3.001

Re: MX922 not scanning all pages

merrymary247 — Thu, 30 Jul 2015 00:21:42 GMT

Are you using the IJ Scan utility to initiate the scan? If so, are you selecting Auto-Scan or Document Scan?

topic MX922 not scanning all pages in Desktop Inkjet Printers

MX922 not scanning all pages

Re: MX922 not scanning all pages