topic Re: Cannon MG 5340 message printer not responding. in Desktop Inkjet Printers

Cannon MG 5340 message printer not responding.

Marinette — Thu, 23 Jul 2015 13:06:50 GMT

I have switched the printer off and on.

Restarted my laptop.

Temporarily disabled Windows firewall.

I have had the printer for some time and this is a recent problem.

Any advice please?

Re: Cannon MG 5340 message printer not responding.

merrymary247 — Thu, 23 Jul 2015 17:40:28 GMT

Are you using it via USB or wireless?

Re: Cannon MG 5340 message printer not responding.

peternyasha — Tue, 13 Jun 2017 09:04:00 GMT

Iam using USB

Re: Cannon MG 5340 message printer not responding.

Danny — Tue, 13 Jun 2017 13:29:53 GMT

Hi!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!