topic STATUS: OFFLINE. MG5400. in Desktop Inkjet Printers

STATUS: OFFLINE. MG5400.

canonisjunk — Thu, 23 Jul 2015 11:24:49 GMT

I have a lot of my time invested in finding a solution to the dreaded and common problem of not having my CANON printer turned on.

I have connected USB cable, deleted and replaced drivers, and CANON cannot even figure out how to turn on their devices. Complete pos.

thanks.

Model: MG5400. Problem: Won' print. Message: STATUS: Off line.

canonisjunk — Thu, 23 Jul 2015 11:52:40 GMT

Re: STATUS: OFFLINE. MG5400.

Danny — Thu, 23 Jul 2015 12:31:13 GMT

Hi!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer (Windows or Mac, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!