topic Re: Canon MP 495 in Desktop Inkjet Printers

Canon MP 495

gopalaganesh — Tue, 21 Jul 2015 00:14:45 GMT

I bought a new Dell Vostro laptop and it automatically picked up my MP 495 off the WiFi network. However, i do not know how to avail of the auto scan feature of the 495 that is available on my old Dell laptop in the new one. I looked for MP 495 drivers for the scan feature but did not find any. Thanks, - gg

Re: Canon MP 495

Jenine — Tue, 21 Jul 2015 00:25:04 GMT

Hi Gopalaganesh!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: Canon MP 495

gopalaganesh — Tue, 21 Jul 2015 00:35:24 GMT

@Jenine wrote:
Hi Gopalaganesh!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

My Dell Vostro is running

Windows 7 Professional ServicePack 1, 64-bit operating system.

Re: Canon MP 495

merrymary247 — Tue, 21 Jul 2015 17:15:52 GMT

You will want to install the MP Drivers (under Recommended Downloads) and MP Navigator EX (under Software) from the Canon website to get the scanning function running.

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp495#DriversAndSoftware