https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP830/m-p/146792#M39186 Hi billt502, It is recommended that you contact live technical support at this point. There is NO charge for this call. Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will assist you with this issue. Wed, 22 Jul 2015 12:50:43 GMT Patrick 2015-07-22T12:50:43Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP830/m-p/146614#M39185 <P>&nbsp;I have a MP830 and the red will not print. I have cleaned and deep cleaned the heads and changed cartridges. Still not red. I am using Canon ink.</P> Mon, 20 Jul 2015 17:07:36 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP830/m-p/146614#M39185 billt502 2015-07-20T17:07:36Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP830/m-p/146792#M39186 Hi billt502, It is recommended that you contact live technical support at this point. There is NO charge for this call. Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will assist you with this issue. Wed, 22 Jul 2015 12:50:43 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MP830/m-p/146792#M39186 Patrick 2015-07-22T12:50:43Z