topic Re: I can print to my mx430 but cannot scan back to my computer that it's hooked up to (NOT wireless in Desktop Inkjet Printers

I can print to my mx430 but cannot scan back to my computer that it's hooked up to (NOT wireless)

johnbahn — Sat, 18 Jul 2015 20:31:32 GMT

I can print from my laptop but cannot get scanner to send to my laptop. Keeps giving me the message "please wait a while" when I try to scan

Re: I can print to my mx430 but cannot scan back to my computer that it's hooked up to (NOT wireless

Shanna — Sat, 18 Jul 2015 20:46:06 GMT

Hello johnbahn!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: I can print to my mx430 but cannot scan back to my computer that it's hooked up to (NOT wireless

merrymary247 — Mon, 20 Jul 2015 20:17:44 GMT

Have you tried initiating the scan from the computer using Canon's scanning software (MP Navigator EX)?