topic MX432 is printing skewed to the right & double. I have tried cleaning & aligning to no avail HELP in Desktop Inkjet Printers

MX432 is printing skewed to the right & double. I have tried cleaning & aligning to no avail HELP

dianaheater — Fri, 17 Jul 2015 14:11:14 GMT

I have a pixma 432 that is printing skewed to the left and double. I have tried cleaning the nossels and alighining but it did no good. Any idea what to do nest. I talked to the techs and they sent me a link but it didn't work. Said page would not load. I need help!!

Re: MX432 is printing skewed to the right & double. I have tried cleaning & aligning to no a

Ramona — Mon, 20 Jul 2015 05:25:50 GMT

Hi dianaheater,

You can try cleaning the encoder film of the printer to see if this will resolve the issue. To do this, please follow the steps located here. Should you still experience difficulty, the printer will require servicing. Please call or email us using one of the methods on the Contact Us page for further assistance.