topic Re: My Canon MX922 will not print wireless in Desktop Inkjet Printers

My Canon MX922 will not print wireless or wired.

KRBJR — Thu, 16 Jul 2015 01:01:27 GMT

My CANON MX922 printer will not print wireless or wired. I used suggestions in Community such as "MX922 not connecting wirelessly, 7-6-15, post 1362, 10-17-15". (No solution). I worked with a great rep., by phone,for one hour. (No solution). My MG6220 has worked wirelessly, for two years, on the same Lenovo computer with Windows 7. THANKING YOU FOR TAKING THE TIME TO HELP ME.

Re: My Canon MX922 will not print wireless or wired.

Michael — Fri, 17 Jul 2015 16:46:36 GMT

Hello.

Since this has been an ongoing issue with your printer connection, please contact our support group for continued assistance. Use the Contact Us link below to get in touch with our support group.

This didn't answer your question or issue? Find more help at Contact Us.

Re: My Canon MX922 will not print wireless or wired.

KRBJR — Sat, 18 Jul 2015 02:25:49 GMT

Michael, Thank you for your guidance.

Re: My Canon MX922 will not print wireless or wired.

KRBJR — Wed, 22 Jul 2015 22:39:18 GMT

Michael,
Thank you for taking the time to contact me ref. my post " MY CANON MX922 will not print wirelessly or wired."
I called again and I talked to Chris in New Mexico. He solved the problem in 30 minutes. IT WOULD HAVE BEEN 15 MINUTES IF I HADN'T MADE SO MANY TYPING ERRORS !
All the best to You and Chris. Sincerely, KRBJR

My Canon MX922 will not print wireless

cheyenne16idaho — Tue, 04 Aug 2015 23:55:39 GMT

My Canon Pixma MX922 will not print. It was working fine but won't work now. I keep getting a message stating that my computer can not find the printer on the network. The printer shows it's connected. I reinstalled the CD that came with it and under control panel the printer shows up as the default printer with a green check mark.

I can't figure out why it won't work.

When I print something it shows it spooling and then in the cache is shows error and the window pops up that says the printer can't be found.

Any suggestions?

thanks, Diane

Re: My Canon MX922 will not print wireless

Jason — Wed, 05 Aug 2015 00:03:39 GMT

Hi Diane,

To ensure the most accurate information is provided, we will need to know the version of Windows or in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: My Canon MX922 will not print wireless

cheyenne16idaho — Wed, 05 Aug 2015 01:24:35 GMT

Windows 7, thank you.

Diane

Re: My Canon MX922 will not print wireless

Michael — Wed, 05 Aug 2015 13:20:55 GMT

Hello.

To try and resolve this issue, please uninstall the MX920 series MP Drivers and Canon IJ Network Tool. You can uninstall these items from the Programs and Features section of the Control Panel. Then try reinstalling the drivers to see if this helps.

This didn't answer your question or issue? Find more help at Contact Us.

Re: My Canon MX922 will not print wireless

cheyenne16idaho — Wed, 05 Aug 2015 22:57:54 GMT

I tried that and the computer still can not recognize the printer. I used the CD that came with it to reinstall it and all goes well until the very end when the last window pops up and says it can not find the printer.

I went and bought a new printer last night Canon MG5622 since it uses the same ink cartridges and I have a lot of of ink

I didn't want to waste. This printer installed easily and works great.

Not sure what happened with the other one but perhaps I'll pass it to my sister with the CD and see if it will install on

her computer.

thank you for your help, you're awesome for trying!

Diane

Re: My Canon MX922 will not print wireless or wired.

ElBanko — Sat, 02 Sep 2017 21:12:54 GMT

KRBJR,

I know your post was from 2015 BUT do you recall what the resolution was? The Canon tech had you change some settings?

Was it on the printer via that little window or on the PC in the Canon software?

My MX922 is no longer seen on the network (wired) and I never got wireless to work.

Thanks for your reply if you get this. Sorry to drag it up.

Larry

Re: My Canon MX922 will not print wireless or wired.

urlordcisco — Wed, 20 Dec 2017 17:03:43 GMT

What was the solution to this? I am having the same problem. Printer works fine from other devices but not my Lenovo Laptop running Windows 10 all of a sudden.

Thanks

Re: My Canon MX922 will not print wireless or wired.

Michael — Mon, 26 Mar 2018 14:58:26 GMT

urlordcisco,

Since the unit can print from other devices, it is likely that the computer is on a different network. Make sure that the computer is on the same network as the printer and try again.

If the issue persists, find more help at Contact Us.

Re: My Canon MX922 will not print wireless or wired.

TinaT001 — Mon, 06 Aug 2018 00:49:37 GMT

This is a one year old canon MX922, I should not be dealing with this issue whatsoever. I was using it perfectly fine on Monday and then on Tuesday it refuses to print. The error message came up like everyone else here "cannot print due to printer setup". I had left the printer alone hoping that after I came back from vacation I could fix it, but then today I got a call for a job interview tomorrow and I need to print my resume asap. Please help! I deleted the printer and reinstalled it. I did everything and nothing is working.

Re: My Canon MX922 will not print wireless or wired.

rubyopal — Sat, 23 Feb 2019 18:13:57 GMT

I also have had this problem since got a new dell inspirion 27 inch 7000 series. Windows 10. all is smudgled. I spent about 40 minutes onthe phone with a cannon rep but nothing found wrong; downloaded from canon; usb connection with same cord have always used . In control panel, this is now checked and coming up as my default printer like always. Interesting to note that when I copied on the printer, it was great quality; it's just bad every time I try to print from computer so I think something is wrong there. The last ditch recommendation was try actual canon ink but I have used discounted ink for years on all my canon printers so I don't think that is the problem.

I am still stumped on what to do and would appreciate any help.

Re: My Canon MX922 will not print wireless

wally44 — Wed, 30 Dec 2020 22:53:48 GMT

There is a simple fix for this. I found the problem occurs because the printer forgets its ip address and must get a new one from the router, which in some cases may be sluggish responding. First go to the router and tell it to use a static address for the printer. Then log onto the printers webpage once you know its local ip address. Click on advanced and then click on network settings. In the use IPv4 settings click on "use the following IPv4 address" which should be its address. When I do that the printer responds promptly everytime. Until then I had various timeouts and failures.