topic Re: MP830 Print Head error on startup. I just want to use this device as a scanner in Desktop Inkjet Printers

MP830 Print Head error on startup. I just want to use this device as a scanner

ekershen — Wed, 12 Mar 2014 14:57:36 GMT

A few weeks ago I started getting an Printhead error on my MP830. The error message appears at startup, and prevents any other use of this all-in-one device, including scanning.

Is there any way I can continue to use the MP830 as a scanner only?

Re: MP830 Print Head error on startup. I just want to use this device as a scanner

Ramona — Thu, 10 Apr 2014 20:33:17 GMT

Hi ekershen,

Is there a specific error code that you are receiving along with the print head error?

If this is a time-sensitive matter, additional support options are available at Contact Us.