topic Re: Custom Profiles - ColorSync Problem in Desktop Inkjet Printers

Custom Profiles - ColorSync Problem

Gordon_M — Thu, 12 Apr 2018 18:19:20 GMT

ip8720 Mac OS X

I have made Custom profiles for non-Canon papers and have used them successfully printing from Adobe Photoshop.

I have now tried printing from Adobe InDesign but find this problem:

In InDesign's Print Dialogue: I set Handling as 'Let inDesign Determine Colors'; and then select my Custom Profile as Printer Profile.

But then, in Printer Setup: ColorSync is not Greyed Out (as it would be in Photoshop when Color Handling there is set to Photoshop); instead, it requires I again select a Profile (defaulting to Automatic, apparently referencing Media type).

No matter what profile I select there, even when the same as set in InDesign's dialogue, the result is incorrect color. It seems like the profiling is being applied twice: once by InDesign, then by Canon.

What can I do to have the profile applied only once?

EDIT:

The same thing happens with Adobe Illustrator (CC2018 Trial).

I have downloaded and installed the CUP Driver but no difference.

Re: Custom Profiles - ColorSync Problem

jrhoffman75 — Thu, 12 Apr 2018 19:49:23 GMT

Maybe this will help:

https://helpx.adobe.com/indesign/using/color.html

I think you would manually choose ColorSync

Re: Custom Profiles - ColorSync Problem

Gordon_M — Fri, 13 Apr 2018 06:49:08 GMT

jrhoffman, thank you...

...but unfortunately that link sheds no light for me. It only gives the usual instruction to "Turn off color management for the printer".

With my previous Epson Printers this has always led to both ColorSync and Printer's Color Control buttons being greyed out. (And is what does happen with the ip8720 in Photoshop).

But, as this screenshot shows, there is no way here to turn off the Printer's Color Mangement. (And, as I say, this is the same in Illustrator).

It seems impossible to avoid selecting/applying a profile twice. I hope there is something simple I am missing?

My thanks for your help

Re: Custom Profiles - ColorSync Problem

jrhoffman75 — Fri, 13 Apr 2018 10:48:48 GMT

When printing from Lightroom when CokorSync is selected printer color management is turned off and color is controlled by the ICC profile selected in Lightroom. It should work the same in your product.

Re: Custom Profiles - ColorSync Problem

jrhoffman75 — Fri, 13 Apr 2018 10:53:10 GMT

When in PhotoShop the option to select would be grayed out but isbt the ColorSync option a solid dot, i.e. selected?

Are you sure you are selecting a paper profile? All paper profiles I an familiar with have a paper name, lije Canon Photo Paper Pro Luster.

Re: Custom Profiles - ColorSync Problem

Gordon_M — Fri, 13 Apr 2018 13:35:20 GMT

Thanks John for sticking with this...

I downloaded a Trial of LightRoom and, as you see from this Screenshots compo, the dialog there is just as in Photoshop. Once Color Mangagemnet is set as being handled by the App, ColorSync and Canon Controls are de-activated, leaving the handling to just the App.

Whereas with inDesign and Illustrator, the ColorSync control remains active.

Does this mean that with these (2 at least) Apps (InDesign, Illustrator) Adobe and Canon are mis-communicating, and that for me there is nothing I can do? But, if so, I'd have thought this would have been raised before.

( Incidentally, the Profile and Preset Names shown are those produced by me for my Custom non-Canon papers. AM= ArchivalMatt etc ).

Re: Custom Profiles - ColorSync Problem

jrhoffman75 — Fri, 13 Apr 2018 14:23:13 GMT

What happens if instead of Automatic you sekect your custom profile in the printer driver.

The Canon driver only understands Canon, so if you select a Canon media type and select Automatic I think the driver will select the corresponding Canon ICC profile.

Re: Custom Profiles - ColorSync Problem

Gordon_M — Fri, 13 Apr 2018 14:40:26 GMT

Yes, but whatever profile I select there (in the Printer driver section) results in profiling assignment being done twice. I can, and have, selected various profiles there - incl Canon's - but the outcome is the same: incorrect color conversion.

As you say yourself, in LRoom, PShop, the fact that ColorSync is greyed out is crucial. How can it ever work if it's not greyed out (denoting Color Management, Profile allocation, is already being handled)?

And, as to the Canon Driver understanding only Canon, that clearly can't be right, since it handles my Custom profiles perfectly, and accurately, from Photoshop (and LightRoom and other Apps) - i.e where there is no active ColorSync option to cause conflict.

Re: Custom Profiles - ColorSync Problem

jrhoffman75 — Fri, 13 Apr 2018 15:26:33 GMT

What i meant by canon only understands Canon is that if you select a media type Canon driver will want to use the corresponding Canon profile; you have to take control if you don't want that.

What happens if you select Default Settings rather than your saved preset at the top of the driver?

Re: Custom Profiles - ColorSync Problem

Gordon_M — Fri, 13 Apr 2018 16:31:30 GMT

Unfortunately, if I select 'Default' as Preset, Color Matching switches to Canon Color Control! If I then manually re-select ColorSync, I'm back to the Automatic along with DropDown list option.

I don't want to waste more of your time on this John. As long as the Printer Driver shows with ColorSync not greyed out (having chosen App to Handle Color Matching), there just seems no way to prevent this conflict.

I will look to find a possible clue on an Adobe Forum.

Many thanks for your trying (against the odds!) to help.

Re: Custom Profiles - ColorSync Problem

jrhoffman75 — Fri, 13 Apr 2018 16:56:44 GMT

What if you select Printer Manages, ColorSync and your custom profile in the driver?

Another resource is jtoolman on YouTube

Re: Custom Profiles - ColorSync Problem

peterprismm — Fri, 13 Apr 2018 20:52:28 GMT

You have to change the settings so that it can be applied once check [Removed 3rd party link per forum community guidelines] to know what changes you have to make in the settings.

Re: Custom Profiles - ColorSync Problem

Gordon_M — Sat, 14 Apr 2018 09:03:41 GMT

UPDATE

For John (and anyone interested)

On an Adobe User Forum I found that a (Mac) Epson user also found this same issue (2012). On another, that a (Mac) Canon user also reports same thing as recently as Feb this year.

So it seems it's definitely Adobe at fault. And longstanding at that! (Not betting on the chances of ever getting them to repair it !!)

One last ditch maybe solution occured to me: is it possible to uninstall/remove any elements in the Library>Printer>Canon folder that might (harmlessly) disable the Canon Printer driver dialog? Doubtful?

Thank you for your help.

Incidentally... While on the (connected) subject of Mac Drivers... I'm opening a new thread (Mac Drivers) you might have time to look at?

Re: Custom Profiles - ColorSync Problem

BarneyH — Wed, 30 Dec 2020 11:57:53 GMT

Just a check on this (old issue) - I have exactly the same problem continuing on InDesign, but not in Photoshop. Has anyone found any work around to this other than creating custom profiles for InDesign to use?