topic Re: Image Class MF4770n only prints documents if I turn off my pc and then turn it back on. Help. in Desktop Inkjet Printers

Image Class MF4770n only prints documents if I turn off my pc and then turn it back on. Help.

Roman — Thu, 06 Mar 2014 04:15:18 GMT

Re: Image Class MF4770n only prints documents if I turn off my pc and then turn it back on. Help.

Danny — Thu, 06 Mar 2014 04:33:32 GMT

Hi, Roman!

So that the Community can help you better, we will need to know exactly which version of Windows is running on your PC, along with which applications you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is ready to help by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: Image Class MF4770n only prints documents if I turn off my pc and then turn it back on. Help.

Roman — Thu, 06 Mar 2014 04:40:17 GMT

I am running windows 7 and i cannot print from any application. My document sits in print que but only prints after I trun my pc off and then back on.

Re: Image Class MF4770n only prints documents if I turn off my pc and then turn it back on. Help.

Patrice — Sun, 09 Mar 2014 17:39:05 GMT

Hi Roman!

I will be glad to assist you. I would like to ask few more questions, if that's okay:

How were the drivers installed?
How is the printer connected to the computer? Is it connected directly with a USB cable or with an Ethernet cable to a router?

I look forward to your reply. Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).