topic Re: I have a new MX922. All of a sudden I get Support Code C000 printer error has occurred in Desktop Inkjet Printers

I have a new MX922. All of a sudden I get Support Code C000 printer error has occurred

soot — Tue, 04 Mar 2014 20:24:12 GMT

I have a fairly new MX922. All of a sudden I get Support Code C000 which says printer error has occurred. There is nothing in the print cue. I have restarted my computer. I have turned the printer on and off. I have turned the printer off, unplugged the printer, plugged it back in again, and turned on. The same message and flashing light for the error is still there. I can't operated my printer. Can anyone help me?

Thanks,

Kathy

Re: I have a new MX922. All of a sudden I get Support Code C000 printer error has occurred

Tiffany — Tue, 04 Mar 2014 20:46:44 GMT

Hi Soot!

So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any other error messages or details you'd like to give will also help the Community better understand your issue.

Thanks and have a great day!

Re: I have a new MX922. All of a sudden I get Support Code C000 printer error has occurred

RiparianAK — Thu, 10 Dec 2015 00:54:07 GMT

So an interesting thing happened when I called the Cannon support "800" number about the C000 error. The tech did a screen share session with me and ended up telling me my system network had some contaminations and would need to be serviced with a software package. This call turned into a very hard sell for softward services on the Macbook. They ended up escalating my call to a "manager" who made me a great offer of 40% discount holiday pricing. Everyone should beware of this hard sell.

The real answer is that the printer cartridge was not fully clicked in.

Re: I have a new MX922. All of a sudden I get Support Code C000 printer error has occurred

edloca1969 — Thu, 27 Apr 2017 15:47:37 GMT

Thank you. Support Code C000 for me also occurred because one of my ink catridges as not fully clicked in.