https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Responding-but-not-printing/m-p/118179#M38424 <P>MG5420 printer is responding, but does not print. It give an error message but it does not have an error code. When I press the home button on the printer, the home screen does not appear. Only 1/3, 2/3 and 3/3 appear.</P> Tue, 07 Oct 2014 05:07:53 GMT EC 2014-10-07T05:07:53Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Responding-but-not-printing/m-p/118179#M38424 <P>MG5420 printer is responding, but does not print. It give an error message but it does not have an error code. When I press the home button on the printer, the home screen does not appear. Only 1/3, 2/3 and 3/3 appear.</P> Tue, 07 Oct 2014 05:07:53 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Responding-but-not-printing/m-p/118179#M38424 EC 2014-10-07T05:07:53Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Responding-but-not-printing/m-p/119713#M38425 <P>Hi EC,</P><P>&nbsp;</P><P>Please turn off the printer, unplug the power cord and leave it out for at least 10 minutes, then plug it back in and turn it back on. &nbsp;If you still receive an error, please let us know the exact text of the error. &nbsp;If you still only see the <SPAN>1/3, 2/3 and 3/3 display when pressing the HOME button, the printer will require servicing. &nbsp;</SPAN>Please call or email us at one of the methods on the <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A> page to obtain your servicing options.</P> Wed, 15 Oct 2014 05:15:44 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Responding-but-not-printing/m-p/119713#M38425 Ramona 2014-10-15T05:15:44Z