https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/error-6A81-on-my-MG8120-printer/m-p/115483#M38218 <P>I have followed all the instructions - turned the printer off, unplugged it, and turned it back on -&nbsp; looked for a paper jam both in the front and the back. took the cassette out and reloaded paper.&nbsp; Message persists.&nbsp;</P><P>&nbsp;</P><P>Is this fixable?</P><P>&nbsp;</P> Sun, 21 Sep 2014 13:17:17 GMT judyk 2014-09-21T13:17:17Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/error-6A81-on-my-MG8120-printer/m-p/115483#M38218 <P>I have followed all the instructions - turned the printer off, unplugged it, and turned it back on -&nbsp; looked for a paper jam both in the front and the back. took the cassette out and reloaded paper.&nbsp; Message persists.&nbsp;</P><P>&nbsp;</P><P>Is this fixable?</P><P>&nbsp;</P> Sun, 21 Sep 2014 13:17:17 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/error-6A81-on-my-MG8120-printer/m-p/115483#M38218 judyk 2014-09-21T13:17:17Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/error-6A81-on-my-MG8120-printer/m-p/119233#M38219 <P>Hi judyk,</P><P>&nbsp;</P><P>It sounds like you have taken all of the recommended&nbsp;troubleshooting steps to try and resolve the error. &nbsp;Since you are still experiencing the error, the printer will require servicing. &nbsp;Please call or email us at one of the methods on the <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A> page to obtain your servicing options.</P> Mon, 13 Oct 2014 12:31:15 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/error-6A81-on-my-MG8120-printer/m-p/119233#M38219 Ramona 2014-10-13T12:31:15Z