topic Re: Pixma MG7120 CANCEL BUTTON?How do I clear a paper jam trying to set up new printererror code 600 in Desktop Inkjet Printers

Pixma MG7120 CANCEL BUTTON?How do I clear a paper jam trying to set up new printererror code 6000

Charlene — Sun, 21 Sep 2014 05:39:35 GMT

Just pruchased 7120. Doing set up got to the add paper for alignment The paper jammed and code says hit cancel button and restart. There is no cancel button . I cant clear the paper jam and the only button to access is the on/off button. Says code 6000. HAve unlugged, restarted. Nothing makes a difference. In teh store before I bought it, there display printer had teh same problem. I asked them what happens if I get the same thing on my new printer they opened a new printer and set it up for their display. with out problem. Now I am home with a new one and cant do anything, HELP!

Re: Pixma MG7120 CANCEL BUTTON?How do I clear a paper jam trying to set up new printererror code 600

Ramona — Mon, 13 Oct 2014 12:29:05 GMT

Hi Charlene,

To try and resolve the paper jam, please turn off the printer and unplug it, then remove the back panel on the printer, then the gray plastic piece. Hopefully, you will be able to see the paper that is jammed in the printer and be able to remove it.

Once the gray plastic piece and back panel have been put back on, please plug the printer back in and turn it back on. If the error persists, the printer will require servicing. Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.

Re: Pixma MG7120 CANCEL BUTTON?How do I clear a paper jam trying to set up new printererror code 600

Cfarinholt — Tue, 30 Aug 2016 18:19:59 GMT

I can't get the back cover back on! Removed the jam!!!

Re: Pixma MG7120 CANCEL BUTTON?How do I clear a paper jam trying to set up new printererror code 600

Michael — Fri, 02 Sep 2016 17:13:58 GMT

Hello.

Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.