topic Help Requested: Network printing with both PC & Mac in Desktop Inkjet Printers

Help Requested: Network printing with both PC & Mac

tonycog — Mon, 15 Sep 2014 15:31:29 GMT

Hello

I am trying to print from both a Windows 7 PC and an iMac to a Canon MX870. I have connected the printer to my WIFI network and have confirmed the connection. However, neither computer can see the printer.

Both computers are connected by an Ethernet cable, not WIFI. Is this the reason why the cannot see the printer? If so, how can I print through a network using both computers?

Thank you for your help,
Tony

Re: Help Requested: Network printing with both PC & Mac

tonycog — Wed, 17 Sep 2014 01:02:36 GMT

Anybody??

Re: Help Requested: Network printing with both PC & Mac

Shanna — Wed, 17 Sep 2014 01:08:58 GMT

Hi Tonycog!

Welcome to the Canon Forums and thanks for your inquiry!

The Forums aren't meant for immediate assistance, but are designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.

If this is a time-sensitive matter, our US-based technical support team is a much more efficient way to get help! They're ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

We hope this helps!