MF Toolbox errors when trying to display scanner driver

crlgllsp — Tue, 02 Sep 2014 20:09:47 GMT

I have an ImageCLASS MF4890dw connected via wifi to a Windows 8.1 desktop. I have installed the drivers and the MF Toolbox from the support site. The printer function works fine. And I seem to be able to scan a document by selecting PDF in the Toolbox and then pushing the green Start button.

However, if in the Toolbox I check "Display the Scanner Driver" and then select Start, I run into problems. The scanner driver window opens, but when I select either Preview or Scan, the scan fails to complete and gives error code 155,0,0.

I have completely uninstalled the printer, drivers, and toolbox and then reinstalled them according to instructions I read on this site. The only difference is than I have my printer connected via wifi rather than USB.

Any Suggestions?

topic MF Toolbox errors when trying to display scanner driver in Desktop Inkjet Printers

MF Toolbox errors when trying to display scanner driver