mx870 that will not print

dawn1 — Fri, 22 May 2015 20:43:17 GMT

I have a mx870 printer that will print the test page and alignment page, but when I try to scan, copy or print a document it acts like it is printing, and sounds like it is printing, but the page comes out blank. Any sugestions?

Re: mx870 that will not print

Jenine — Fri, 22 May 2015 20:57:28 GMT

Hi dawn1!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

topic Re: mx870 that will not print in Desktop Inkjet Printers

mx870 that will not print

Re: mx870 that will not print