topic Re: printer not scanning in Desktop Inkjet Printers

printer not scanning

typist1 — Thu, 14 May 2015 13:22:09 GMT

I have an Canon MP 230 printer that is not scanning. I am able to print documents however. I have tried suggestions posted earlier. Any help would greatly be appreciated. Thank you.

Re: printer not scanning

Danny — Thu, 14 May 2015 14:00:13 GMT

Hi, typist1!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer (Windows or Mac OS X, for example, and the version number). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Re: printer not scanning

typist1 — Fri, 22 May 2015 13:51:36 GMT

I have a windows 8 system in a hp envy computer. I found the place under scanner and printer and it says I need to put in a disk in order to add the scanner but I do not have the disk. Your help is greatly appreciated.