? When scanning a photo

sthao78 — Mon, 11 May 2015 20:04:46 GMT

Hi guys,

I'm having problems with my scanner. Keep getting a "?" after scanning a photo. Tried using "AutoScan and PhotoScan" both with same results. I have a Pixma MG3222. What could be the issue and how do I fix it? TIA

Sthao78

Re: ? When scanning a photo

Danny — Mon, 11 May 2015 20:15:00 GMT

Hi, Sthao78!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer (Windows, Mac OS, and which version). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

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? When scanning a photo

Re: ? When scanning a photo