https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Brand-new-IP110-smudging-bad/m-p/230309#M3711 <P>Hi nappyjim,</P><P>&nbsp;</P><P>If ink is still smudging on your prints, let's reset the paper thickness lever.&nbsp; Full instructions can be found starting on page 451 of the manual <A href="http://gdlp01.c-wss.com/gds/4/0300016794/03/iP110ser_OnlineManual_Win_EN_V03.pdf" target="_self">HERE</A>.</P><P>&nbsp;</P><P>This didn't answer your question or issue? Please call or email us at one of the methods on the <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A> page for further assistance.</P><P>&nbsp;</P><P>Did this answer your question? Please click the <STRONG>Accept as Solution</STRONG> button so that others may find the answer as well.</P> Tue, 16 Jan 2018 21:56:43 GMT BillS 2018-01-16T21:56:43Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Brand-new-IP110-smudging-bad/m-p/224255#M3710 <P>Cant understand why it keeps smudging. Just using plain paper, just printing the test page. Very frustrating.</P><P>&nbsp;</P><P>Tried:</P><P>Cleaning</P><P>Deep cleaning</P><P>Print head alignment</P><P>Nozzle check</P><P>Bottom plate cleaning</P><P>Roller cleaning</P><P>Increasing dry time to max</P><P>&nbsp;</P><P><IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/14800iF145B50F53D6058D/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_20171110_194320.jpg" title="IMG_20171110_194320.jpg" /></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 11 Nov 2017 02:03:55 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Brand-new-IP110-smudging-bad/m-p/224255#M3710 nappyjim 2017-11-11T02:03:55Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Brand-new-IP110-smudging-bad/m-p/230309#M3711 <P>Hi nappyjim,</P><P>&nbsp;</P><P>If ink is still smudging on your prints, let's reset the paper thickness lever.&nbsp; Full instructions can be found starting on page 451 of the manual <A href="http://gdlp01.c-wss.com/gds/4/0300016794/03/iP110ser_OnlineManual_Win_EN_V03.pdf" target="_self">HERE</A>.</P><P>&nbsp;</P><P>This didn't answer your question or issue? Please call or email us at one of the methods on the <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A> page for further assistance.</P><P>&nbsp;</P><P>Did this answer your question? Please click the <STRONG>Accept as Solution</STRONG> button so that others may find the answer as well.</P> Tue, 16 Jan 2018 21:56:43 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Brand-new-IP110-smudging-bad/m-p/230309#M3711 BillS 2018-01-16T21:56:43Z