printer won't work with my computer only, others on the network are fine.

Marlelar — Wed, 06 May 2015 17:49:10 GMT

I have an MX870. It won't print from my computer, others on the home network are fine. When I go to "file" and scroll down to "print settings" it is greyed out and an outline of a wrench is there. Any idea how I can fix this?

Thanks,

Mar

Re: printer won't work with my computer only, others on the network are fine.

Danny — Wed, 06 May 2015 18:03:35 GMT

Hi, Mar!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

topic printer won't work with my computer only, others on the network are fine. in Desktop Inkjet Printers

printer won't work with my computer only, others on the network are fine.

Re: printer won't work with my computer only, others on the network are fine.