https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-canon-printer-MX310-its-saying-Check-Ink-U051-Help/m-p/139800#M36961 Fri, 01 May 2015 14:09:32 GMT manacomp 2015-05-01T14:09:32Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-canon-printer-MX310-its-saying-Check-Ink-U051-Help/m-p/139800#M36961 Fri, 01 May 2015 14:09:32 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-canon-printer-MX310-its-saying-Check-Ink-U051-Help/m-p/139800#M36961 manacomp 2015-05-01T14:09:32Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-canon-printer-MX310-its-saying-Check-Ink-U051-Help/m-p/142626#M36962 <P>Hi manacomp,</P><P>&nbsp;</P><P>To try and resolve the error, please remove both of the ink cartridges from the unit, then reseat them following the steps located <A target="_blank" href="http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&amp;PARTITION_ID=1&amp;secureFlag=false&amp;TIMEZONE_OFFSET=&amp;CMD=VIEW_ARTICLE&amp;ARTICLE_ID=16432">here</A>. &nbsp; If you still experience the error, please turn off&nbsp;the printer, unplug the power cord and leave it out for at least 10 minutes, then plug it back in and turn it back on. &nbsp;If the error persists, the printer may requrie servicing. &nbsp;Please&nbsp;call or email us at one of the methods on the <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A> page&nbsp;for further assistance.</P> Fri, 05 Jun 2015 09:56:28 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-canon-printer-MX310-its-saying-Check-Ink-U051-Help/m-p/142626#M36962 Ramona 2015-06-05T09:56:28Z