topic Re: my canon mg5500 won't print labels. in Desktop Inkjet Printers

my canon mg5500 won't print labels.

rwhite — Thu, 30 Apr 2015 21:29:58 GMT

I'm trying to create labels using a macbook pro and the canon mg5500 seies printer. when I try to print CD labels using the Avery labels... it won't recognize the label paper but will print on regular paper (Error message 2130). The label paper is the same size as US letter paper. Also when I try to print out mailing labels it ask if i'm using letter paper.

Re: my canon mg5500 won't print labels.

Ramona — Fri, 05 Jun 2015 09:02:21 GMT

Hi rwhite,

To try and resolve the issue, we can set the printer to not detect the paper width. To do this, please follow these steps from the operation panel of the printer:

1. Use the up/down arrow keys to locate the SETUP option, then press the third button directly below the LCD screen.

2. Use the left/right arrow keys to select the DEVICE SETTINGS option, then press the OK button.

3. Use the up/down arrow keys to select the PRINT SETTINGS option, then press the OK button.

4. Use the up/down arrow keys to select the DETECT PAPER WIDTH option, then press the OK button.

5. Use the up/down arrow keys to select the OFF option, then press the OK button.

6. Press the HOME button to return to tne main menu.

Please attempt to print the labels again. If you still experience difficulty, please call or email us using one of the methods on the Contact Us page for further assistance.

Re: my canon mg5500 won't print labels.

stephijoncsu — Tue, 27 Oct 2015 17:51:06 GMT

I am having the same issue... I tried this and it didn't work, still getting the same error code. I have tried printing from both PDF and Word... no luck. Help?

Re: my canon mg5500 won't print labels.

Michael — Thu, 29 Oct 2015 15:09:19 GMT

Hello.

Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: my canon mg5500 won't print labels.

jantodd — Tue, 29 Nov 2016 18:46:27 GMT

Can't find the printer settings panel with these options?

Re: my canon mg5500 won't print labels.

jantodd — Tue, 29 Nov 2016 20:58:00 GMT

The label sheet that I was trying to use has a quarter inch between the edge of the paper and the labels. The paper is very thin, and the printer didn't recognize the edge of the paper properly. I took the first label and moved it to the edge of the paper on the top right and top left, so that the upper corners of the paper had the labels stuck there. Then the printer recognized the size of the sheet correctly. A bit of a pain, but at least it will print!!

Re: my canon mg5500 won't print labels.

osric — Thu, 12 Jan 2017 03:12:31 GMT

I repeatedly have this problem. It happens sporadically, though, and even if I turn off the "detect paper width" option. I still get an error saying the sheet is not centered! It's really maddening.

Re: my canon mg5500 won't print labels.

kmichniewicz — Sat, 26 Aug 2017 18:18:41 GMT

I followed steps from Canon community and reset the print settings as directed. This didn't work BUT I found a way around it. I printed my label on regular paper making sure it matched the Avery label. I then took the copy and inserted the Avery label, copied it and Ta Da - printer took it and made a copy. Hope this helps!

Re: SOLUTION FOUND - my canon mg5500 won't print labels.

kmichniewicz — Sat, 26 Aug 2017 18:22:27 GMT

Hello, I am having the same printing problems with Canon 5500. I found a work-around/solution:

Print your label using regular paper. Then take that copy, copy it from your printer using the Avery label as the paper and make a copy. It works!

Re: my canon mg5500 won't print labels.

coral20 — Wed, 08 Nov 2017 17:24:26 GMT

After three years of successfully printing labels from an Avery template my Cannon MG 5550 has suddenly refused to do so anymore. I have tried following other users suggestion of printing on ordinary paper and then copying but even that doesn't work. I am currently obliged to write out labels by hand. Not very professional looking in this day and age.

Re: my canon mg5500 won't print labels.

Bingo1969 — Sun, 17 Dec 2017 22:21:05 GMT

I have exactly the same problem with Canon MX470 incjet printer.

It seems that this issue is a common problem with some models of Canon ink jet printers.

I was trying to print address labels on Avery sheet.

When I tested on the regular US letter paper, it perfectly prints the label.

ow, when I insert the Avery sheet, the printer rejects the paper. It takes the paper, but let out the paper without printing anything.

I've tried the solution of changing the setting on the device side by turning 'OFF' the detection-of-paper-width-size function. The same problem continues.

I hope Canon will take this issue seriously, and re-design their future models.

I haven't still tried the 'photocopying solution'. Maybe it might be the only get around method.

Re: my canon mg5500 won't print labels.

DanielaG — Thu, 28 Dec 2017 05:26:06 GMT

I have similar issues with my Canon MX472. It won't print labes on the the Avery labels. It prints on regular paper, but not on the label paper. It says page size not found. If I put the label paper on the back, it prints.

Re: my canon mg5500 won't print labels.

homschlrmom — Sat, 18 Aug 2018 22:39:05 GMT

This Canon (MG5500) gives me fits with these kinds of issues all the time. I used the photocopy method to overcome it. The first page printed. But it didn't do double sided (mine were business cards) and every time I got the paper size notice.

This printer frustrates me. My old HP's were so much more user-friendly. This printer will not print on a standard 4x6 index card either, which I used to do all the time.

Re: my canon mg5500 won't print labels.

thinkxd — Fri, 28 Dec 2018 21:28:35 GMT

This hack solved my MG5520's inability to print any Avery labels: https://community.usa.canon.com/t5/Printer-Multifunction-Support/MG3520-Won-t-print-on-labels/m-p/240406/highlight/true#M26492 h/t pharmaone

Peel the non-label bits off the top of the Avery label page (above where the actual label starts) and bam! the printer accepts and prints the label!

Good luck!