brand new mx492 remove protective material message won't go away. error 1890

spice — Mon, 27 Apr 2015 04:18:24 GMT

I've turned it on and off, and opened and closed all the doors several times.

I don't see any protective material.

How can I clear the message, or where else should I look.

Thanks

topic brand new mx492 remove protective material message won't go away. error 1890 in Desktop Inkjet Printers