MX710 - I can print but I cannot scan

torontopaul — Tue, 17 Mar 2015 12:21:41 GMT

I just got a new Mac and cannot figure out how to set up scanning. I am using MP Navigator EX to scan and it does not recognize the scanner. Wireless printing is working just fine though.

In the Printers/Scanners tab, it shows the Canon MX710, but hangs there when I try to scan from that application.

I am pretty sure it is an "order of installation of drivers" thing, but I can't seem to figure this out.

Any assistance is appreciated.

Re: MX710 - I can print but I cannot scan

torontopaul — Thu, 19 Mar 2015 02:01:50 GMT

I found the solution:

In the MP Navigator MX software, click on preferences and in the Product Name drop down, selecting 'MX710 series Network', rather than 'MX710 series'.

topic MX710 - I can print but I cannot scan in Desktop Inkjet Printers

MX710 - I can print but I cannot scan

Re: MX710 - I can print but I cannot scan