topic Re: ink cartridge install in Desktop Inkjet Printers

ink cartridge install

Nikolai — Mon, 16 Mar 2015 03:31:37 GMT

I tried to install a new black ink cartridge on my canon pixma mx340 printer. I get error code u059 Col. I have cleaned the heads and reinstalled but still get the same message. I have unplugged and replugged and didn't work. I have hit the Stop button and didn't work. Any ideas on how to get it to work?

Re: ink cartridge install

Ramona — Wed, 18 Mar 2015 04:37:00 GMT

Hi Nikolai,

The error that you are receiving indicates that the color ink cartridge needs to be replaced. If you have already tried disabling the ink level detection function of the printer by pressing and holding down the Stop/Reset or Resume/Cancel button on the printer for at least 7 seconds, then releasing it and are still receiving the same error, the color ink cartridge in the unit will need to be replaced to remove the error.

Hope this helps!

If this is a time-sensitive matter, additional support options are available at Contact Us.

Re: ink cartridge install

Nikolai — Mon, 30 Mar 2015 19:35:28 GMT

yes, that worked!